Dr. Emrah Cinik online collection system | Service Contract
Dr. Emrah Cinik online collection system
Cancellation Policies
1. A non-refundable deposit will be charged to secure your booking. Should you cancel once the non-refundable deposit has been placed or fail to arrive for your procedure, the non-refundable deposit will be retained as a cancellation charge.
2. Dr. Cinik Hair Hospital will not be liable for costs arising from scheduling changes in the provision of our hair transplant services, including (but not exclusive to) travel costs, accommodation costs, any economic cost to the client relating to time taken off work or loss of potential earnings.
3. Dr. Cinik Hair Hospital reserves the right to amend booked surgery dates. Such changes are rare and are undertaken in the patient´s best interest and safety. In the unlikely event of a surgery date amendment, the deposit sum and other payments will be transferred to the next available date.
4. The deposit is non-refundable. Cancellations due to emergency or illness will be assessed on an individual basis and in such instances, we will always endeavour to be as flexible as possible in terms of rescheduling an alternative surgery date. Postponements caused by unforeseen events will be assessed on a case by case basis. In all other instances, if you request cancellation of your reservation, the deposit sum will be retained.
5. Dr. Cinik Hair Hospital will endeavour to ensure that your procedure runs to schedule, however, for reasons beyond our control, we may need to cancel or postpone your procedure at short notice. In this unlikely event, every effort will be made to contact you in advance. We do not offer compensation if we cancel your procedure.
6. In the event that your medical results following a physical examination contains a risk or condition which means the procedure cannot go ahead, the non-refundable deposit will be retained.
7. If your medical history reveals a risk or condition which means the procedure cannot go ahead, the non-refundable deposit will be retained.
8. If you need to cancel your procedure for any reason, you must do this by writing to Dr. Cinik Hair Hospital. Dr. Cinik Hair Hospital shall retain the deposit for a period of one year as a credit under your account. After one year, Dr Cinik Hair Hospital reserves the right to retain the deposit as a cancellation charge.
9. In the event that you need to postpone the procedure due to COVID-19 or illness, this must be evidenced to Dr Cinik Hair Hospital in writing. Dr. Cinik Hair Hospital shall retain the deposit for a period of twelve months as a credit under your account. After Twelve months, Dr Cinik Hair Hospital reserves the right to retain the deposit as a cancellation charge.
10. As COVID-19 is now a known illness, it is a foreseeable event under the principle of force majeure. Therefore, COVID-19 shall not trigger a force majeure situation in any event.